By accessing or using ChowSpace, both vendors and customers agree to these Terms & Conditions. Continued use of our platform indicates full acceptance.
ChowSpace charges vendors a commission of 5% per successful order. This includes payment processing and platform service fees. Vendors are responsible for managing their product listings and fulfilling orders professionally.
Customers must provide accurate delivery details, select from available delivery options, and complete payment before an order is processed. Orders placed are binding once confirmed by a vendor.
Refunds are processed based on vendor approval and dispute resolution outcome. Customers may cancel an order before it’s accepted by the vendor, after which refund requests require vendor validation.
If a customer or vendor encounters issues (e.g., incorrect delivery, poor service), ChowSpace provides a dispute resolution system. All parties are expected to cooperate fairly, and decisions by ChowSpace will be binding.
Vendors and customers are responsible for the security of their accounts. Do not share login credentials. Any suspicious activity should be reported immediately to ChowSpace support.
ChowSpace reserves the right to modify these terms at any time. We’ll notify users of major updates, and continued use of our services implies acceptance of the revised terms.